About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
What will you do
Strategic Market Mastery
Deeply understand the creative & media landscape to align technical solutions with the broader ecosystem.
Apply an analytical mindset to specialize in Cape.io's market, staying ahead of trends to keep clients competitive.
Build trust with demanding users by communicating transparently about responsibilities, constraints, and commitments.
Product & Technical Strategy
Align with the Creative Automation product team on technical feasibility, translating client needs into clear requirements.
Design solutions balancing short-term momentum with the long-term stability and scalability of the platform.
Bridge the gap between Sales and Service Delivery to ensure a flawless transition for every new client.
Client Management & Advisory
Act as a trusted technical advisor, building strong client relationships through expert troubleshooting and strategic support.
Lead and guide verticals in adopting best practices and implementing solutions tailored to their business needs.
Serve as the voice of the customer by gathering feedback on performance and identifying areas for improvement.
Sales Support & Solution Engineering
Partner directly with the sales team to decode customer requirements and propose tailored technical solutions.
Master Cape.io’s technical capabilities to address complex inquiries and clearly communicate product benefits.
What will you bring
Experience: 3–4 years in a similar mid-level role, ideally within a digital marketing SaaS company or ad ops side of a media agency.
Domain expertise: A strong background in paid social, programmatic display, and/or OLV buying.
Technical stack: Proficiency with DSPs such as Google Marketing Platform (GMP), Amazon, Adform, The Trade Desk, etc.
Communication: Fluency in Portuguese and English, with the ability to translate complex technical concepts for non-technical stakeholders.
Analytical & eager to learn: An analytical mindset with the drive to specialize in our niche and stay curious about market shifts.
Relationship building: Exceptional presentation skills and the ability to build long-term trust with high-stakes clients.
Problem solving: Strong troubleshooting skills and the capability to manage multiple tasks and projects concurrently.
Collaborative spirit: A natural ability to work seamlessly with both sales and product teams to achieve a common goal.
Overview
Role
Solutions Engineer (Portugal)
Location
Portugal
Employment
Full Time
Team
Commercial
Solution
Creative Automation
