Help

Get customer support

人々はCape.ioと働くことを好んでいます。

We know that the ad workflow can be complicated, but we make getting ads to the right place easy — and our excellent Customer Success team helps make that journey even smoother.

Cape Advanced TV

かつての Peach Connect(ピーチ・コネクト):毎日何千もの広告主、代理店、放送局から信頼されている Cape.io は、リニアTV、コネクテッドTV、デジタルにわたる広告配信の管理をサポートします。

Cape Ad Validation

元Advalidation。ディスプレイ広告および動画広告キャンペーンを完全に確信してテストするために必要な、すべての機能を提供します。

Cape Check & Go

かつてのPeach Go: より賢く、より速く、より安全な方法であなたのクリエイティブを動かす。

Cape Creative Automation

すべてのチャネル向けに高性能な広告を作成、パーソナライズ、開始できます: ソーシャルやディスプレイからビデオおよびDOOHまで。

私たちのグローバルオフィスの連絡先

世界中のオフィスに簡単に接続し、サポートやお問い合わせを行えます。

APAC

Cape Creative Automation

support.apac@cape.io

EMEA

Cape Creative Automation

support.eu@cape.io

31(20)2590226

アイスランド

Cape Advanced TV

support.nordics@cape.io

46 (8) 50248937

アイルランド

Cape Advanced TV

support.uk@cape.io

353 (1) 903 6583

アメリカ合衆国

Cape Advanced TV

support.us@cape.io

44 (20) 4552 4160

アラブ首長国連邦

Cape Advanced TV

support.mena@cape.io

971-4-367-1342

アルゼンチン

Cape Advanced TV

support.ar@cape.io

(54 11) 3027 3030

イギリス

Cape Advanced TV

support.uk@cape.io

44 (20) 8145 4902

44 (20) 4552 4160

Cape.io HQ, 24-28 Bloomsbury Way, WC1A 2SN London

イタリア

Cape Advanced TV

support.it@cape.io

39 (02) 30450250

Via Copernico 38, Milano 20125, Italy

インド

Cape Advanced TV

support.in@cape.io

91-22-6666 5085

インドネシア

Cape Advanced TV

support.id@cape.io

62 21 3000 5852

エクアドル

Cape Advanced TV

support.ec@cape.io

(+59 3) 4 263 4044

オランダ

Cape Advanced TV

support.eu@cape.io

31(20)2590226

Keizersgracht 165 1016 DP Amsterdam

オーストラリア

Cape Advanced TV

support.anz@cape.io

61 (2) 72290232

Suite 03-106, 1 Sussex St, Sydney 2000, New South Wales, Australia

オーストリア

Cape Advanced TV

support.dach@cape.io

グローバル

Cape Ad Validation

support.advalidation@cape.io

コロンビア

Cape Advanced TV

support.co@cape.io

57 601 742 0026

シンガポール

Cape Advanced TV

support.sg@cape.io

スイス

Cape Advanced TV

support.dach@cape.io

スウェーデン

Cape Advanced TV

support.nordics@cape.io

46 (8) 50248937

Drottninggatan 29 111 51 Stockholm Sverige

スペイン

Cape Advanced TV

support.es@cape.io

34 (910) 627588

スロバキア

Cape Advanced TV

support.cz-sk@cape.io

420 606 422 380

チェコ

Cape Advanced TV

support.cz-sk@cape.io

420 606 422 380

チリ

Cape Advanced TV

support.cl@cape.io

(+56 2) 2616 7300

El Gobernador 020, Of. 402, Providencia, Santiago 20125, Chile

デンマーク

Cape Advanced TV

support.nordics@cape.io

46 (8) 50248937

ドイツ

Cape Advanced TV

support.dach@cape.io

+49 89 380382-48

Cape.io: Zweigniederlassung: Rumfordstr. 9, 80469 München, Deutschland

ニュージーランド

Cape Advanced TV

support.anz@cape.io

61 (2) 72290232

ノルウェー

Cape Advanced TV

support.nordics@cape.io

46 (8) 50248937

フィリピン

Cape Advanced TV

support.ph@cape.io

フィンランド

Cape Advanced TV

support.nordics@cape.io

46 (8) 50248937

フランス

Cape Advanced TV

support.fr@cape.io

+33 (0) 1 89 97 20 01

18, Boulevard Malesherbes Paris France France 75008

ブラジル

Cape Advanced TV

support.br@cape.io

0800 762 0226

ペルー

Cape Advanced TV

support.pe@cape.io

(+511) 9 8118 6343

ポルトガル

Cape Advanced TV

support.es@cape.io

ポーランド

Cape Advanced TV

support.pl@cape.io

48 (22) 1044689

Inoffice, Chmielna Business Center, Chmielna 134, pokój 312, Warszawa 00-805, Polska

メキシコ

Cape Advanced TV

support.mx@cape.io

(+52 55) 5659 9060

Miguel Angel de Quevedo 218, Sta Catarina. Coyoacán - 04010, Ciudad de México, México

ラテンアメリカ

Cape Creative Automation

support.latam@cape.io

中国

Cape Advanced TV

support.cn@cape.io

86-21-6212 722

北アメリカ

Cape Creative Automation

support.us@cape.io

日本

Cape Advanced TV

support.jp@cape.io

81 (0)3 4546 1800

香港

Cape Advanced TV

support.sg@cape.io

86-21-6212 722

  • Gary Szabo

    創業者

    Finally!

    As far as we’re concerned, Cape.io win on service, reach and price. They allow us to link linear and digital video into one simple, automated workflow. With a totally unique global footprint, they repeatedly deliver above and beyond expectations, achieving what we feel are unrivalled levels of service, efficiency and quality.

    Bailey Gutierrez

    ディレクター、グローバルブランドオペレーションズ (Global Brand Operations)

    Ubisoft

    Assassins Creed Shadows was our biggest campaign we’ve ever done, but thanks to Cape.io we knew we could handle it. Cape.io helped us fulfil our goals of leveraging every opportunity to reach players in the places they would expect to see Ubisoft. In the past, this was not always possible due to the huge administrative burden of global omnichannel campaigns, but Cape.io solved this for us — and has given us a blueprint for future campaigns.

    Joep Coopmans

    コンセプト&キャンペーンマーケティング責任者

    KLM

    Cape empowers us with a centralized platform to localize and launch digital campaigns in most marketing channels across the world. It has become an essential tool for our global marketing activations.

  • Francesco Laouiti

    シニア デジタル パフォーマンス マネージャー

    PHD Italy

    Cape.io is an essential tool for the scalable management of our operations. It can be customized to meet specific needs, and the development team has fulfilled all our requests.

    Melanie Knox

    専務理事

    Paramount Pictures

    Cape.io streamlines our video advertising workflow and deliveries in APAC, EMEA and LATAM. With so many moving parts around the world, Cape.io's technology is central in making our complex processes possible. It keeps our teams communicating and workflows running smoothly.

    Digital marketing team

    Unilever

    Connecting agency and production suppliers on Cape.io improves workflow and communication. Online asset management, fast delivery and 24/7 service means our advertising can be more agile and there is less risk to our valuable media schedule. We have also reduced costs and our carbon footprint.

    Digital marketing team

    Amplifon

    Frequent creative refresh is critical to keeping media platforms’ algorithms engaged and combating ad fatigue—a top priority for our digital Lead Generation Team. By streamlining the production of new creatives, we were able to maintain high ad relevance, optimize campaign performance, and focus on high value added activities as we decreased manual operations. The result is a faster, more reliable campaign lifecycle that supports store-driven growth at scale.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    Game launch marketing campaigns can involve a lot of administrative work, including tracking information across various documents and vendors. Managing specs and files across platforms was challenging, but we thought there could be an easier way to work — and Cape.io exceeded our expectations.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    I can’t say enough good things about our account management with Cape.io. They have been so generous with their expertise, facilitating incredible collaboration between all stakeholders and even organising a summit in London with different Ubisoft teams and external partners.

    Erica van Vonderen - Hahn

    マーケティング&Eコマース ディレクター

    Basic-Fit

    Local teams can make adjustments themselves, instead of an agency doing that. This is not only cost efficient, but also much faster. In short: easy, dynamic, personal and quick to market.

    Maarten de Backer

    プロジェクトリード

    KNVB

    Our goal was to connect as many clubs as possible to our campaign. Our experience is that clubs have to be made it as simple as possible. When they don’t have to think about the campaign for their club, the chance is bigger that they will participate. With Cape we created this low entry for clubs to run a local campaign to new parents and children, throughout our central style 'Playing like Orange’.

    Leontien Boere

    デジタル Marketeer

    Wehkamp

    Putting so many campaigns live every week without (the right) tooling is a big task, especially since we use so many lifestyle images in our ads that have to look good for every format. Cape has more advanced possibilities than our previous ways of working - we can now edit each feed-produced ad before publishing them!

    Leontien Boere

    チャネルマーケター

    HEMA

    This solution saves hours of work for two departments every week. We knew that Cape was able to automate the social campaigns for us, but the fact that they built the print solution for us was the real bonus here.

    Bram de Lausnay

    マーケティングオートメーション&イノベーションマネージャー

    Proximus

    We are very happy with Cape’s tooling, as it saves us hours of manual labor, and we can now be more flexible when creating and publishing our campaigns.

    Yannick Kant

    グローバルリード

    JustEatTakeaway.com

    We can be especially proud because there is now so much more variety in assets available. We can take steps in optimization and relevance much faster. For example, we really have a performance-driven department, and they now have a whole overview of new banners available at the click of a button, which we didn't have at all before.

    Roddy van der Maat

    リードコンテンツマーケティング

    Basic-Fit

    We can do a lot ourselves now, instead of hiring expensive agencies to do fairly simple work. For example, the head operation manager can adapt and publish the display sets himself. That link with Google CM360, DV360, or Meta for Business is extremely important: you can put a campaign live right away.

    Kadee Escobedo

    グローバルブランドプロジェクトマネージャー

    Ubisoft

    We love the way Cape.io QC’s and names assets in real time — it takes a huge burden from us.

    TJ Carroll

    デジタルリード、Virgin Media Television

    Virgin Media

    We managed an accessible ad break last year, but Cape.io’s support this year made the entire execution more seamless, even as more brands came on board.

    Edwin Driehuijs

    製品オーナー向けオーディエンスアクティベーション

    Philips Global

    We not only save a great deal of money and work more quickly with Cape, it's also about effectiveness. Since we deliver all templates and toolkits at the expense of the global team, local teams no longer have to make concessions and choose between channels or size of campaigns.

    Ben Nicholls

    CEO

    The PPC

    We work closely with Cape.io to aid us in the management and delivery of our various movie studio clients' global marketing campaigns. Their technology is simple to use and the platform helps us collaborate between our offices in London and LA by giving us complete visibility and control over the global delivery workflow. We would have no hesitation in recommending them to our clients.

    Robert de Zeeuw

    New York Pizza

    With the assistance of Cape’s tool, we are able to efficiently set up five to six distinct campaigns each month for all 300 NYP stores. The dynamic features offered by the tool also allow us to make swift adjustments to advertisements during the campaigns. This combination of efficiency and flexibility has significantly improved our campaign management process.

    Cairo Silva

    ビジネスアフェアーズ部門責任者

    FCB Inferno

    ‘Superb service and friendly customer service.’

  • Gary Szabo

    創業者

    Finally!

    As far as we’re concerned, Cape.io win on service, reach and price. They allow us to link linear and digital video into one simple, automated workflow. With a totally unique global footprint, they repeatedly deliver above and beyond expectations, achieving what we feel are unrivalled levels of service, efficiency and quality.

    Bailey Gutierrez

    ディレクター、グローバルブランドオペレーションズ (Global Brand Operations)

    Ubisoft

    Assassins Creed Shadows was our biggest campaign we’ve ever done, but thanks to Cape.io we knew we could handle it. Cape.io helped us fulfil our goals of leveraging every opportunity to reach players in the places they would expect to see Ubisoft. In the past, this was not always possible due to the huge administrative burden of global omnichannel campaigns, but Cape.io solved this for us — and has given us a blueprint for future campaigns.

    Joep Coopmans

    コンセプト&キャンペーンマーケティング責任者

    KLM

    Cape empowers us with a centralized platform to localize and launch digital campaigns in most marketing channels across the world. It has become an essential tool for our global marketing activations.

  • Francesco Laouiti

    シニア デジタル パフォーマンス マネージャー

    PHD Italy

    Cape.io is an essential tool for the scalable management of our operations. It can be customized to meet specific needs, and the development team has fulfilled all our requests.

    Melanie Knox

    専務理事

    Paramount Pictures

    Cape.io streamlines our video advertising workflow and deliveries in APAC, EMEA and LATAM. With so many moving parts around the world, Cape.io's technology is central in making our complex processes possible. It keeps our teams communicating and workflows running smoothly.

    Digital marketing team

    Unilever

    Connecting agency and production suppliers on Cape.io improves workflow and communication. Online asset management, fast delivery and 24/7 service means our advertising can be more agile and there is less risk to our valuable media schedule. We have also reduced costs and our carbon footprint.

    Digital marketing team

    Amplifon

    Frequent creative refresh is critical to keeping media platforms’ algorithms engaged and combating ad fatigue—a top priority for our digital Lead Generation Team. By streamlining the production of new creatives, we were able to maintain high ad relevance, optimize campaign performance, and focus on high value added activities as we decreased manual operations. The result is a faster, more reliable campaign lifecycle that supports store-driven growth at scale.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    Game launch marketing campaigns can involve a lot of administrative work, including tracking information across various documents and vendors. Managing specs and files across platforms was challenging, but we thought there could be an easier way to work — and Cape.io exceeded our expectations.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    I can’t say enough good things about our account management with Cape.io. They have been so generous with their expertise, facilitating incredible collaboration between all stakeholders and even organising a summit in London with different Ubisoft teams and external partners.

    Erica van Vonderen - Hahn

    マーケティング&Eコマース ディレクター

    Basic-Fit

    Local teams can make adjustments themselves, instead of an agency doing that. This is not only cost efficient, but also much faster. In short: easy, dynamic, personal and quick to market.

    Maarten de Backer

    プロジェクトリード

    KNVB

    Our goal was to connect as many clubs as possible to our campaign. Our experience is that clubs have to be made it as simple as possible. When they don’t have to think about the campaign for their club, the chance is bigger that they will participate. With Cape we created this low entry for clubs to run a local campaign to new parents and children, throughout our central style 'Playing like Orange’.

    Leontien Boere

    デジタル Marketeer

    Wehkamp

    Putting so many campaigns live every week without (the right) tooling is a big task, especially since we use so many lifestyle images in our ads that have to look good for every format. Cape has more advanced possibilities than our previous ways of working - we can now edit each feed-produced ad before publishing them!

    Leontien Boere

    チャネルマーケター

    HEMA

    This solution saves hours of work for two departments every week. We knew that Cape was able to automate the social campaigns for us, but the fact that they built the print solution for us was the real bonus here.

    Bram de Lausnay

    マーケティングオートメーション&イノベーションマネージャー

    Proximus

    We are very happy with Cape’s tooling, as it saves us hours of manual labor, and we can now be more flexible when creating and publishing our campaigns.

    Yannick Kant

    グローバルリード

    JustEatTakeaway.com

    We can be especially proud because there is now so much more variety in assets available. We can take steps in optimization and relevance much faster. For example, we really have a performance-driven department, and they now have a whole overview of new banners available at the click of a button, which we didn't have at all before.

    Roddy van der Maat

    リードコンテンツマーケティング

    Basic-Fit

    We can do a lot ourselves now, instead of hiring expensive agencies to do fairly simple work. For example, the head operation manager can adapt and publish the display sets himself. That link with Google CM360, DV360, or Meta for Business is extremely important: you can put a campaign live right away.

    Kadee Escobedo

    グローバルブランドプロジェクトマネージャー

    Ubisoft

    We love the way Cape.io QC’s and names assets in real time — it takes a huge burden from us.

    TJ Carroll

    デジタルリード、Virgin Media Television

    Virgin Media

    We managed an accessible ad break last year, but Cape.io’s support this year made the entire execution more seamless, even as more brands came on board.

    Edwin Driehuijs

    製品オーナー向けオーディエンスアクティベーション

    Philips Global

    We not only save a great deal of money and work more quickly with Cape, it's also about effectiveness. Since we deliver all templates and toolkits at the expense of the global team, local teams no longer have to make concessions and choose between channels or size of campaigns.

    Ben Nicholls

    CEO

    The PPC

    We work closely with Cape.io to aid us in the management and delivery of our various movie studio clients' global marketing campaigns. Their technology is simple to use and the platform helps us collaborate between our offices in London and LA by giving us complete visibility and control over the global delivery workflow. We would have no hesitation in recommending them to our clients.

    Robert de Zeeuw

    New York Pizza

    With the assistance of Cape’s tool, we are able to efficiently set up five to six distinct campaigns each month for all 300 NYP stores. The dynamic features offered by the tool also allow us to make swift adjustments to advertisements during the campaigns. This combination of efficiency and flexibility has significantly improved our campaign management process.

    Cairo Silva

    ビジネスアフェアーズ部門責任者

    FCB Inferno

    ‘Superb service and friendly customer service.’

  • Gary Szabo

    創業者

    Finally!

    As far as we’re concerned, Cape.io win on service, reach and price. They allow us to link linear and digital video into one simple, automated workflow. With a totally unique global footprint, they repeatedly deliver above and beyond expectations, achieving what we feel are unrivalled levels of service, efficiency and quality.

    Bailey Gutierrez

    ディレクター、グローバルブランドオペレーションズ (Global Brand Operations)

    Ubisoft

    Assassins Creed Shadows was our biggest campaign we’ve ever done, but thanks to Cape.io we knew we could handle it. Cape.io helped us fulfil our goals of leveraging every opportunity to reach players in the places they would expect to see Ubisoft. In the past, this was not always possible due to the huge administrative burden of global omnichannel campaigns, but Cape.io solved this for us — and has given us a blueprint for future campaigns.

    Joep Coopmans

    コンセプト&キャンペーンマーケティング責任者

    KLM

    Cape empowers us with a centralized platform to localize and launch digital campaigns in most marketing channels across the world. It has become an essential tool for our global marketing activations.

  • Francesco Laouiti

    シニア デジタル パフォーマンス マネージャー

    PHD Italy

    Cape.io is an essential tool for the scalable management of our operations. It can be customized to meet specific needs, and the development team has fulfilled all our requests.

    Melanie Knox

    専務理事

    Paramount Pictures

    Cape.io streamlines our video advertising workflow and deliveries in APAC, EMEA and LATAM. With so many moving parts around the world, Cape.io's technology is central in making our complex processes possible. It keeps our teams communicating and workflows running smoothly.

    Digital marketing team

    Unilever

    Connecting agency and production suppliers on Cape.io improves workflow and communication. Online asset management, fast delivery and 24/7 service means our advertising can be more agile and there is less risk to our valuable media schedule. We have also reduced costs and our carbon footprint.

    Digital marketing team

    Amplifon

    Frequent creative refresh is critical to keeping media platforms’ algorithms engaged and combating ad fatigue—a top priority for our digital Lead Generation Team. By streamlining the production of new creatives, we were able to maintain high ad relevance, optimize campaign performance, and focus on high value added activities as we decreased manual operations. The result is a faster, more reliable campaign lifecycle that supports store-driven growth at scale.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    Game launch marketing campaigns can involve a lot of administrative work, including tracking information across various documents and vendors. Managing specs and files across platforms was challenging, but we thought there could be an easier way to work — and Cape.io exceeded our expectations.

    Katherine Bamford

    シニアマネージャー、グローバル・ブランド・クリエイティブ・オペレーションズ

    Ubisoft

    I can’t say enough good things about our account management with Cape.io. They have been so generous with their expertise, facilitating incredible collaboration between all stakeholders and even organising a summit in London with different Ubisoft teams and external partners.

    Erica van Vonderen - Hahn

    マーケティング&Eコマース ディレクター

    Basic-Fit

    Local teams can make adjustments themselves, instead of an agency doing that. This is not only cost efficient, but also much faster. In short: easy, dynamic, personal and quick to market.

    Maarten de Backer

    プロジェクトリード

    KNVB

    Our goal was to connect as many clubs as possible to our campaign. Our experience is that clubs have to be made it as simple as possible. When they don’t have to think about the campaign for their club, the chance is bigger that they will participate. With Cape we created this low entry for clubs to run a local campaign to new parents and children, throughout our central style 'Playing like Orange’.

    Leontien Boere

    デジタル Marketeer

    Wehkamp

    Putting so many campaigns live every week without (the right) tooling is a big task, especially since we use so many lifestyle images in our ads that have to look good for every format. Cape has more advanced possibilities than our previous ways of working - we can now edit each feed-produced ad before publishing them!

    Leontien Boere

    チャネルマーケター

    HEMA

    This solution saves hours of work for two departments every week. We knew that Cape was able to automate the social campaigns for us, but the fact that they built the print solution for us was the real bonus here.

    Bram de Lausnay

    マーケティングオートメーション&イノベーションマネージャー

    Proximus

    We are very happy with Cape’s tooling, as it saves us hours of manual labor, and we can now be more flexible when creating and publishing our campaigns.

    Yannick Kant

    グローバルリード

    JustEatTakeaway.com

    We can be especially proud because there is now so much more variety in assets available. We can take steps in optimization and relevance much faster. For example, we really have a performance-driven department, and they now have a whole overview of new banners available at the click of a button, which we didn't have at all before.

    Roddy van der Maat

    リードコンテンツマーケティング

    Basic-Fit

    We can do a lot ourselves now, instead of hiring expensive agencies to do fairly simple work. For example, the head operation manager can adapt and publish the display sets himself. That link with Google CM360, DV360, or Meta for Business is extremely important: you can put a campaign live right away.

    Kadee Escobedo

    グローバルブランドプロジェクトマネージャー

    Ubisoft

    We love the way Cape.io QC’s and names assets in real time — it takes a huge burden from us.

    TJ Carroll

    デジタルリード、Virgin Media Television

    Virgin Media

    We managed an accessible ad break last year, but Cape.io’s support this year made the entire execution more seamless, even as more brands came on board.

    Edwin Driehuijs

    製品オーナー向けオーディエンスアクティベーション

    Philips Global

    We not only save a great deal of money and work more quickly with Cape, it's also about effectiveness. Since we deliver all templates and toolkits at the expense of the global team, local teams no longer have to make concessions and choose between channels or size of campaigns.

    Ben Nicholls

    CEO

    The PPC

    We work closely with Cape.io to aid us in the management and delivery of our various movie studio clients' global marketing campaigns. Their technology is simple to use and the platform helps us collaborate between our offices in London and LA by giving us complete visibility and control over the global delivery workflow. We would have no hesitation in recommending them to our clients.

    Robert de Zeeuw

    New York Pizza

    With the assistance of Cape’s tool, we are able to efficiently set up five to six distinct campaigns each month for all 300 NYP stores. The dynamic features offered by the tool also allow us to make swift adjustments to advertisements during the campaigns. This combination of efficiency and flexibility has significantly improved our campaign management process.

    Cairo Silva

    ビジネスアフェアーズ部門責任者

    FCB Inferno

    ‘Superb service and friendly customer service.’