Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
Location
Amsterdam or Tilburg
Amsterdam or Tilburg
Employment
Full Time
Full Time
Team
Commercial
Commercial
Solution
Creative Automation
Creative Automation
我们的精髓
如何获取胜利秘籍
灵动行动，聪明选择。
犹豫不前是成功的大敌。我们将速度与智慧结合，将复杂的挑战化为自动化解决方案。快速测试、学习和迭代，每一次试验都让我们成长，每一次失败都让我们坚强。
让我们创造明天的辉煌！
携手同行，共创美好未来。
改变您的无限可能。
我们的精髓
如何获取胜利秘籍
智趣生活
犹豫不前是成功的大敌。我们将速度与智慧结合，将复杂的挑战化为自动化解决方案。快速测试、学习和迭代，每一次试验都让我们成长，每一次失败都让我们坚强。
创造明天
携手共创美好未来
改变未来，从此刻开始
我们的精髓
如何获取胜利秘籍
智趣生活
犹豫不前是成功的大敌。我们将速度与智慧结合，将复杂的挑战化为自动化解决方案。快速测试、学习和迭代，每一次试验都让我们成长，每一次失败都让我们坚强。
创造明天
携手共创美好未来
改变未来，从此刻开始
Find your future.
Ready to change what's possible? Your next role is waiting.
Find your future.
Ready to change what's possible? Your next role is waiting.
Find your future.
Ready to change what's possible? Your next role is waiting.
联系我们
让我们向您展示 Cape.io 可以做什么。
Intelligent Campaign Automation
Cape.io 连接到您的 DAM、广告服务器、DSP、工作流工具等，因此您无需拆卸和更换。
联系我们
让我们向您展示 Cape.io 可以做什么。
Intelligent Campaign Automation
Cape.io 连接到您的 DAM、广告服务器、DSP、工作流工具等，因此您无需拆卸和更换。
联系我们
让我们向您展示 Cape.io 可以做什么。
Intelligent Campaign Automation
Cape.io 连接到您的 DAM、广告服务器、DSP、工作流工具等，因此您无需拆卸和更换。