About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
What will you do
Strategic Market Mastery
Deeply understand the creative & media landscape where advertisers, agencies, and media platforms intersect, ensuring our technical solutions align with the broader ecosystem.
Apply an analytical mindset to specialize in the specific market Cape.io operates in, staying ahead of trends to keep our clients competitive.
Build trust with demanding users by communicating transparently about responsibilities, technical constraints, and mutual commitments.
Product & Technical Strategy
Align with the Creative Automation product team on technical feasibility, translating complex client needs into clear, actionable requirements.
Design solutions that balance the "now" and the "next" maintaining short-term momentum for the client while safeguarding the long-term stability and scalability of our platform.
Bridge the gap between Sales and Service Delivery by collaborating with the implementation and support teams to ensure a flawless transition for every new client.
Client Management & Advisory
Act as a trusted technical advisor, building and maintaining strong relationships with key clients through expert troubleshooting and strategic support.
Take ownership of leading and guiding verticals in adopting best practices and implementing new solutions tailored to their unique business needs.
Be the voice of the customer by gathering feedback on product performance and identifying areas for future improvement.
Sales Support & Solution Engineering
Partner directly with the sales team to decode customer requirements and propose technical solutions for a perfect, tailored product fit.
Master Cape.io’s technical capabilities to effectively communicate product benefits, address complex inquiries, and provide the clarity needed to ensure customer satisfaction.
What will you bring
Experience: 3–4 years in a similar mid-level role, ideally within a digital marketing SaaS company or ad ops side of a media agency.
Domain expertise: A strong background in paid social, programmatic display, and/or OLV buying.
Technical stack: Proficiency with DSPs such as Google Marketing Platform (GMP), Amazon, Adform, The Trade Desk, etc.
Communication: Fluency in Spanish and English, with the ability to translate complex technical concepts for non-technical stakeholders.
Analytical & eager to learn: An analytical mindset with the drive to specialize in our niche and stay curious about market shifts.
Relationship building: Exceptional presentation skills and the ability to build long-term trust with high-stakes clients.
Problem solving: Strong troubleshooting skills and the capability to manage multiple tasks and projects concurrently.
Collaborative spirit: A natural ability to work seamlessly with both sales and product teams to achieve a common goal.
Overview
Role
Solutions Engineer (Portugal/Spain)
Location
Portugal or Spain
Employment
Full Time
Team
Commercial
Solution
Creative Automation
