Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
Careers
Customer Experience & Support Specialist
Deliver expert support and create resources to empower customers.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About Cape.io
At Cape.io, we're not just keeping pace with the advertising industry. We're accelerating it.
We are a global technology company on a mission to eliminate the friction between creative and media. Cape.io is the first Intelligent Campaign Automation platform to unify the entire campaign lifecycle. By embedding AI and automated compliance from creative inception to activation, we empower brands to launch high-impact, compliant campaigns with unprecedented speed and intelligence.
Our platform is trusted by the world's top agencies and advertisers to control and distribute advertising content in over 100 countries. With over 230 employees across 21 offices—from London to the Americas, Europe, and Asia Pacific—we are fundamentally changing the way advertising works.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
About the Creative Automation solution
The challenge: Creative bottlenecks and manual Ad Ops are burning out teams and killing campaign performance. The endless cycle of revisions and trafficking keeps brands from scaling what works.
Our solution: Our team is solving this. We've built the all-in-one platform to produce, personalize, and launch high-performing ads for every channel—from social and display to video and DOOH. We unify creative and media workflows, enabling brands to go from a single master creative to unlimited, on-brand variations in minutes, not weeks.
Your impact: As part of this team, you will be at the heart of our mission to unleash creativity. You'll be empowering our clients to outperform the competition by building, selling, or supporting the tools that turn data into high-impact, personalized ads at scale.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you do
Create, maintain, and improve our knowledge base, video tutorials, and other training materials.
Turn complex features into clear, engaging content that makes our platform easier to use.
Drive initiatives to enhance the support experience, such as improving our Sidekick AI assistant.
Implement automations and new support tools to streamline client workflows and processes.
Handle day-to-day support cases that require deep product knowledge and technical problem-solving skills.
Act as a trusted contact for clients, guiding them through challenges to get the most out of Cape.io.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
What will you bring
An affinity with tech, marketing, and digital products.
A strong communicator with the ability to explain complex topics in simple terms.
Comfortable working on both creative tasks (training content) and technical projects (process automation).
A self-starter who enjoys owning projects from start to finish.
Enjoys working with digital tools, from recording tutorials to setting up a Jira board.
Previous experience in a SaaS environment is a plus.
Location
Amsterdam or Tilburg
Amsterdam or Tilburg
Employment
Full Time
Full Time
Team
Commercial
Commercial
Solution
Creative Automation
Creative Automation
Notre essence
Notre recette du succès
Voici ce que l'on ressent en travaillant ici.
Nos valeurs ne sont pas simplement des mots dans un manuel ; elles sont notre système d'exploitation. C'est grâce à elles que nous construisons, collaborons et triomphons.
Faites le bon choix.
L'hésitation freine l'élan. Nous allions rapidité et intelligence pour transformer des défis complexes en solutions automatisées. Nous testons, apprenons et peaufinons—vite. Chaque expérience nous instruit et chaque échec nous rend plus forts.
Imaginez votre avenir dès demain.
Soyons meilleurs ensemble.
Tout devient possible.
Notre essence
Notre recette du succès
Voici ce que l'on ressent en travaillant ici.
Nos valeurs ne sont pas simplement des mots dans un manuel ; elles sont notre système d'exploitation. C'est grâce à elles que nous construisons, collaborons et triomphons.
Bougez avec flair
L'hésitation freine l'élan. Nous allions rapidité et intelligence pour transformer des défis complexes en solutions automatisées. Nous testons, apprenons et peaufinons—vite. Chaque expérience nous instruit et chaque échec nous rend plus forts.
Imaginez votre avenir
Soyons meilleurs ensemble
Ouvrez le champ des possibles
Notre essence
Notre recette du succès
Voici ce que l'on ressent en travaillant ici.
Nos valeurs ne sont pas simplement des mots dans un manuel ; elles sont notre système d'exploitation. C'est grâce à elles que nous construisons, collaborons et triomphons.
Bougez avec flair
L'hésitation freine l'élan. Nous allions rapidité et intelligence pour transformer des défis complexes en solutions automatisées. Nous testons, apprenons et peaufinons—vite. Chaque expérience nous instruit et chaque échec nous rend plus forts.
Imaginez votre avenir
Soyons meilleurs ensemble
Ouvrez le champ des possibles
Find your future.
Ready to change what's possible? Your next role is waiting.
Find your future.
Ready to change what's possible? Your next role is waiting.
Find your future.
Ready to change what's possible? Your next role is waiting.
Don't see the perfect fit?
We are always looking for smart, driven, and collaborative people who want to help us define tomorrow. If you're passionate about our mission, send us your CV and tell us how you can make a difference.
Don't see the perfect fit?
We are always looking for smart, driven, and collaborative people who want to help us define tomorrow. If you're passionate about our mission, send us your CV and tell us how you can make a difference.
Don't see the perfect fit?
We are always looking for smart, driven, and collaborative people who want to help us define tomorrow. If you're passionate about our mission, send us your CV and tell us how you can make a difference.
Prendre contact
Découvrez tout ce que Cape.io peut faire pour vous
Automatisation Intelligente des Campagnes
Cape.io connecte votre équipe, votre DAM, vos ad servers, vos DSP et vos autres outils, sans qu’il soit nécessaire de tout remplacer
© 2025 Cape.io. Tous droits réservés
Prendre contact
Découvrez tout ce que Cape.io peut faire pour vous
Automatisation Intelligente des Campagnes
Cape.io connecte votre équipe, votre DAM, vos ad servers, vos DSP et vos autres outils, sans qu’il soit nécessaire de tout remplacer
© 2025 Cape.io. Tous droits réservés
Prendre contact
Découvrez tout ce que Cape.io peut faire pour vous
Automatisation Intelligente des Campagnes
Cape.io connecte votre équipe, votre DAM, vos ad servers, vos DSP et vos autres outils, sans qu’il soit nécessaire de tout remplacer
© 2025 Cape.io. Tous droits réservés