Executive summary
Cathay Pacific, one of Asia's leading airlines with nearly 80 years of operation, manages advertising across 32 countries spanning Asia, Europe, North America, the Middle East, and Africa. Each market requires different languages, unique fonts, the right tone of voice, and accurate origin and destination details - creating an enormous manual workload and constant coordination across time zones. By implementing Cape Creative Automation alongside Cape's integration with Google Performance Max and Meta, Cathay Pacific automated the entire localization process, producing over 8,000 fully automated assets across 13 languages and 32 markets, with dynamic ads tailored precisely to each destination and audience.
Challenge
Managing multi-market advertising complexity across 32 countries.
Cathay Pacific is a leading airline based in Hong Kong. With nearly 80 years of operation, the airline flies across Asia, the Pacific, Europe, North America, the Middle East, and Africa.
To manage the complexity of advertising in these diverse markets, each with its unique needs, Cathay Pacific turned to Cape Creative Automation for a streamlined and efficient solution for their Google Ads and Meta campaigns.
Cathay Pacific manages ads across 32 countries, each requiring different languages, unique fonts, the right tone of voice, and accurate origin and destination details. Additionally, they launch ads across many channels and formats, and provide multiple destination options for their ads.
Manually creating this content led to an overwhelming workload and extensive back-and-forths to ensure accurate translations. Coordination across time zones further complicated onboarding and team communications, revealing the need for a solution to streamline their workflow and ensure accurate market-specific content.
solution
Automating multi-market travel advertising.
Using Cape.io’s integration with Google Ads' Performance Max campaigns and Meta, Cathay Pacific can now seamlessly create multichannel ads, allowing them to automatically create and add assets to the Google Ads library while the template designer scales ads and automates the process.
Cape Creative Automation's location-based feed enrichment generates tailored ads for each market by integrating the output feed with Meta Catalog Manager.
Localized travel ads are automatically customized with each language and all ads having the right tone of voice, origin, and destination - all managed within the software. With around 9,000 data records across 13 languages, the process translates seamlessly into Meta Dynamic Product Ads, enhancing workflow and market consistency.
Results
8,000+ automated assets delivered across global markets.
Cathay Pacific now benefits from a streamlined process for managing Google and Meta ads, significantly reducing manual effort and ensuring accuracy. The integration of Performance Max ads and automated asset creation has improved efficiency and market-specific targeting.
Cathay Pacific has already produced over 8,000 fully automated assets. These successful early results have led the company to consider expanding this solution. With Cape Creative Automation, they can focus on strategic goals while maintaining efficient, precisely targeted advertising across diverse markets.
Cathay Pacific
Travel
Headquarters
Hong Kong
Company Size
Enterprise
Teams involved
In-house brand teams
Ad Ops teams
Gallery
Campaign assets and creative outputs across channels and markets.
Cape.io solutions used
Our modular solutions can be combined to support every stage of your campaign workflow, from creative production and validation to publishing and delivery.
